Privacy
Privacy note.
This is a plain-English summary of how Wey Advisory handles personal information. The legal position is that we act as a “data controller” under UK GDPR for the information we collect through this website and from our clients.
What we collect
From the website: a minimal set of anonymised, aggregated analytics (Plausible) if you consent to it. No cookies, no cross-site tracking, no personal identifiers.
If you write to us: your name, email address, optionally your organisation, and the content of your message. That is all.
If you choose to speak to our voice assistant (on this site or by phone): the details you give it — typically your name, what you're calling about, and how to reach you — together with a transcript of the conversation. See the section on the voice assistant below.
What we use it for
To reply to you. To understand — in aggregate, not individually — which pages of the site are useful. To provide our services when we are engaged by a client.
We do not sell, rent, or share your information with third parties for their own marketing. We do not publish a newsletter and we do not add you to one.
How long we keep it
Contact-form enquiries are retained for 24 months, then deleted, unless they lead to an engagement — in which case the ordinary client-record retention applies. Anonymous analytics are aggregated and retained indefinitely.
Cookies
The site sets no cookies by default. If you accept analytics, Plausible runs; it uses no cookies and no personal identifiers. A small consent record is stored in your browser's local storage so we do not ask you again.
The voice assistant
Our assistant identifies itself as an AI at the start of every conversation, and speaking to it is always your choice — on the website, nothing loads and no microphone permission is requested until you press start. Conversations are processed on our behalf by ElevenLabs (our data processor for the assistant) to hold the conversation and produce a summary, which is sent to us so we can reply to you. The assistant takes messages only; it does not give advice. Please don't share sensitive information with it — save that for the human conversation. Transcripts are retained on the same basis as contact-form enquiries above, and you can ask us to delete a conversation at any time.
Your rights
Under UK GDPR you have rights of access, correction, deletion and complaint. Write to hello@weyadvisory.co.uk and we will respond within one working week. You also have the right to complain to the UK Information Commissioner's Office (ICO).
Controller
The data controller is Ricardo Gonzales trading as Wey Advisory, Guildford, Surrey. Contact: hello@weyadvisory.co.uk.
Last reviewed: this note is a plain-English summary for readers. The client will have it reviewed by a solicitor before launch; any small discrepancy between this page and that review will be resolved in favour of the reviewed version.